Privacy Policy

Introduction

Trixeo Ltd ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our commercial leasing services or visit our website at trixeo.top.

We are the data controller responsible for your personal data. If you have any questions about this Privacy Policy or how we handle your data, please contact us at privacy@trixeo.top.

Data We Collect

The data we collect depends on how you interact with our services. We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, postal address
• Business Information: Company name, job title, business requirements
• Property Preferences: Location preferences, budget, space requirements, lease terms
• Communication Records: Records of our correspondence and interactions
• Website Usage Data: IP address, browser type, pages visited, time spent on site
• Technical Data: Device information, cookies, and similar technologies

We collect this data collection information when you contact us, use our services, visit our website, or engage with our commercial leasing activities.

How We Use Your Information

We use of your data for the following purposes under various legal bases:

• Service Provision: To provide commercial leasing services and property consultations
• Communication: To respond to enquiries and maintain ongoing client relationships
• Property Matching: To identify suitable commercial properties based on your requirements
• Legal Compliance: To comply with legal and regulatory obligations
• Business Operations: To improve our services and website functionality
• Marketing: To send relevant property updates and market information (with your consent)

Our legal basis for processing includes contract performance, legitimate interests, legal compliance, and your consent where required under GDPR.

Data Sharing and Disclosure

We may share your personal data with the following parties:

• Property Owners: When facilitating property viewings and lease negotiations
• Professional Advisors: Solicitors, surveyors, and other property professionals
• Service Providers: IT support, website hosting, and administrative services
• Legal Authorities: When required by law or to protect our rights

We do not sell your personal data to third parties. All data sharing is conducted in accordance with GDPR and other applicable data protection laws.

Your Rights

Under GDPR, you have the following your rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data in certain circumstances
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, contact us at privacy@trixeo.top or +353 91 526 0550.

Data Retention

Our data retention policies ensure we keep your personal data only as long as necessary:

• Active Clients: Throughout the duration of our business relationship
• Enquiries: Up to 2 years from last contact for potential future opportunities
• Legal Records: 7 years for compliance with Irish business record requirements
• Marketing Data: Until you unsubscribe or withdraw consent
• Website Data: As detailed in our Cookie Policy

Data retention periods may be extended where required for legal proceedings or regulatory investigations.

Data Security

We implement appropriate technical and organisational measures to protect your personal data:

• Secure data transmission using SSL encryption
• Regular security assessments and updates
• Access controls and staff training on data protection
• Secure data storage and backup procedures
• Incident response procedures for data breaches

Despite our security measures, no system is completely secure. We cannot guarantee absolute security of your data during transmission or storage.

Cookies and Website Analytics

Our website uses cookies and similar technologies to enhance your browsing experience. For detailed information about our use of cookies, including how to manage your preferences, please see our Cookie Policy.

We use Google Analytics to understand how visitors interact with our website, which helps us improve our services and user experience.

International Data Transfers

Your personal data is primarily processed within the European Economic Area (EEA). Where we use service providers outside the EEA, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions for countries with equivalent data protection standards
• Certification schemes and codes of conduct

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us using the following contact information:

You also have the right to lodge a complaint with the Irish Data Protection Commission if you believe we have not handled your personal data appropriately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to existing clients
• Updating the "last modified" date at the top of this page

We encourage you to review this Privacy Policy periodically to stay informed about how Trixeo protects your personal information.

Governing Law

This Privacy Policy is governed by Irish law and the General Data Protection Regulation (GDPR). Any disputes arising from this policy will be subject to the exclusive jurisdiction of the Irish courts.